Contact

UK Headquarters
Eli Lilly and Company Limited
Lilly House
Priestley Road
Basingstoke
Hampshire
RG24 9NL

Telephone: 01256 315000
Lilly House online directions
Click here for PDF map and directions

 
R&D and Regional Operations
Eli Lilly and Company Limited
Erl Wood Manor
Sunninghill Road
Windlesham, Surrey
GU20 6PH

Telephone: 01276 483000
Erl Wood online directions
Click here for PDF map and directions
 
 

Assistance

Medical Information & Adverse Events: Please do not use this website to report side effects or complaints about a Lilly product. If you experience side effects, talk to your doctor or other healthcare professional. This includes any possible side effects not listed in the package leaflet. To report a side effect or product complaint with a Lilly product please call Lilly UK on 01256 315000. Additionally, reporting forms and further information can be found at www.mhra.gov.uk/yellowcard or search for MHRA Yellow Card in the Google Play or Apple App Store. By reporting side effects, you can help provide more information on the safety of medicines.

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If you have question for Medical Information you can chat online with a Lilly Medical Information professional. This icon will be green when the service is available and grey when unavailable.

Customer Information: If you are a customer and have questions regarding Lilly products, please call the Lilly switchboard on 01256 315000. Alternatively you can email UKMedInfo@Lilly.com

Report an Ethics Violation/Concern: If you believe that in the course of doing business we have not met regulations, or even fallen short of our own values, please tell us by calling the Lilly Ethics and Compliance Hotline at 0800-032-8483 or via www.lillyethics.ethicspoint.com. Please note, if you are reporting from outside of the United States, you will be prompted with instructions for submitting a report consistent with local process.

Press Office: If you are a journalist, please see our media page.

Lilly Pension Plan Members: If you are a member of the Eli Lilly Group Pension Plan you can access information on line at the MyReward site. For new users or existing Plan members needing assistance please call the Plan helpline on 0330 123 9591 (opening hours Monday to Friday, 9am to 5pm).